Intake & Admissions Specialist — Home Care

Talentify; Village of Spring Valley (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Marquis Licensed Home Care Services Agency is seeking an Intake Coordinator to manage referrals from initial intake through start of care, ensuring compliance with state regulations, payer requirements, and agency policies while delivering professional and compassionate service to referral sources, patients and families.

You will verify eligibility, obtain required documentation, coordinate communication among hospitals, physicians, MLTC plans and internal teams, and maintain accurate records in

Qualifications

• Experience as an Intake Coordinator in home care or MLTC settings.
• Strong understanding of Medicaid/MLTC enrollment processes and payer requirements.
• Excellent follow-up, multi-tasking, and organizational skills.
• Professional verbal and written communication with referral sources and families.
• Ability to build relationships with hospitals, physicians, and community partners.
• Detail-oriented with solid problem-solving abilities and EHR proficiency.

Responsibilities

• Manage and follow up on referrals from intake to start of care.
• Verify eligibility, authorizations, and payer requirements for services.
• Coordinate communication among referral sources, patients, and staff.
• Obtain and review all required admission documentation.
• Ensure compliance with NYS regulations and agency policies.
• Track referral status and maintain accurate records in systems.
• Provide professional information and support to callers and partners.
• Collaborate with staffing, nursing, and admin teams to initiate services.
• Maintain relationships with hospitals, MLTCs, and community sources.

Job description

Marquis Licensed Home Care Services Agency is seeking an Intake Coordinator to manage referrals from initial intake through start of care, ensuring compliance with state regulations, payer requirements, and agency policies while delivering professional and compassionate service to referral sources, patients and families.

You will verify eligibility, obtain required documentation, coordinate communication among hospitals, physicians, MLTC plans and internal teams, and maintain accurate records in