Admissions & Office Coordinator — Patient Intake & Admin Pro

Sweetwater Care; Billings (MT); On-site; USD 42,000 - 62,000; Full time

Job summary

Granite Peak Home Health is seeking an Admissions & Office Coordinator to oversee client intake and provide essential administrative support. The role requires strong organization, clear communication, and the ability to multitask in a fast-paced environment.

You will work with clinical staff to schedule assessments, verify insurance details, and maintain accurate intake records while ensuring compliance with policies and regulations.

Qualifications

• High school diploma or equivalent required.
• Experience in home health, healthcare intake, or medical office administration is desirable.
• Knowledge of Medicare, Medicaid, and private insurance guidelines for home health services.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and medical software.
• Familiarity with HIPAA regulations and patient confidentiality.

Responsibilities

• Receive and process patient referrals from hospitals, physicians, case managers, and other sources.
• Verify insurance eligibility, benefits, and authorization requirements.
• Gather and document all necessary patient information, including demographics, medical history, and physician orders.
• Coordinate with clinical staff to schedule initial assessments and services.
• Maintain communication with patients, families, and referral sources to provide updates on the admission process.
• Ensure all required documentation is completed and submitted in accordance with agency policies and regulatory requirements.
• Maintain accurate and organized patient intake records.
• Participate in team meetings and contribute to process improvements.
• Perform general clerical duties, including data entry, filing, and document management.
• Answer and direct phone calls, emails, and other communications in a professional manner.
• Process accounts payable, including vendor invoice payments.
• Establish, maintain, process, and update files, records, and other documents.
• Assist in preparing reports, presentations, and correspondence.
• Handle private pay billing, including processing claims, collections, and payment posting.
• Perform other related tasks as assigned.

Skills

Organizational skills

Communication skills

Attention to detail

HIPAA knowledge

Education

High school diploma

Tools

EHR software

Billing software

Job description

Granite Peak Home Health is seeking an Admissions & Office Coordinator to oversee client intake and provide essential administrative support. The role requires strong organization, clear communication, and the ability to multitask in a fast-paced environment.

You will work with clinical staff to schedule assessments, verify insurance details, and maintain accurate intake records while ensuring compliance with policies and regulations.