Intake Coordinator: Caring Admin Assistant (Healthcare)

SYNERGY HomeCare of Chantilly; Herndon (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Paid vacation

Travel allowances

Job summary

SYNERGY HomeCare of Chantilly seeks an Intake Coordinator to support clients and caregivers, handling intake calls and client communications with a focus on exemplary service. This role contributes to the home care process by facilitating smooth administrative operations and scheduling across the team.

The Admin Assist is responsible for coordinating client interactions, assisting with intake, and performing general office tasks to ensure seamless care delivery.

Qualifications

• High School Diploma or GED required.
• 1-2 years of administrative support experience, preferably in healthcare.
• Knowledge of scheduling and on-call procedures preferred.
• Strong communication skills and clear speaking ability.
• Customer service experience and phone management skills.
• Proficient with computers (Google Suite, Excel, PowerPoint, etc.).
• Knowledge of scheduling software (ERPs or CRM) preferred.

Responsibilities

• Client communication
• Managing client and caregiver intake calls
• Providing exemplary customer service
• Assisting with home assessment and other office tasks as needed

Skills

Customer service

Communication skills

Scheduling

Office support

Computer skills

Education

High School Diploma/GED

Tools

Google Suite

Excel

PowerPoint

ERP/CRM software

Job description

SYNERGY HomeCare of Chantilly seeks an Intake Coordinator to support clients and caregivers, handling intake calls and client communications with a focus on exemplary service. This role contributes to the home care process by facilitating smooth administrative operations and scheduling across the team.

The Admin Assist is responsible for coordinating client interactions, assisting with intake, and performing general office tasks to ensure seamless care delivery.