Customer Service Representative

Synergystaging Synergyhomecare; Rochester (MN); On-site; USD 24,796; Full time

Benefits offered by this job

Competitive pay up to $18/hr

Flexible Schedule

Clean, Safe, and Professional environment

Job summary

A home care company in Rochester, MN, is seeking an Intake Coordinator to provide compassionate care and client support. This role requires exceptional customer service skills, time management, and a high school diploma. You will manage intake calls and assist with home assessments, all while working in a clean and professional environment. The position offers competitive pay of up to $18/hr with a flexible schedule. If you have a caring heart and a drive to support others, consider applying today.

Qualifications

• One year experience in a home care setting preferred.
• Autonomous position requiring self-motivation and willingness to learn.

Responsibilities

• Client communication.
• Managing client and caregiver intake calls.
• Providing exemplary customer service.
• Assisting with home assessment and other office tasks as needed.

Skills

Exceptional customer service skills

Time management skills

Excellent communication skills

Education

High school diploma

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you guiding them through the Intake process.

Do you:

• Enjoy serving others?
• Have a big heart with a lot of love to share?
• Excel at assisting clients in finding care they need?

We have an opening for an Intake Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to establish home care support for a wide variety of people, spanning all ages and all abilities. We are seeking an Intake Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits:

• Competitive pay up to $18/hr
• Flexible Schedule
• Clean, Safe, and Professional environment

Intake Coordinator Responsibilities:

• Client communication
• Managing client and caregiver intake calls
• Providing exemplary customer service
• Assisting with home assessment and other office tasks as needed

Intake Coordinator Requirements:

• Experience – One year experience in a home care setting preferred
• Education – High school diploma
• Skills – Exceptional customer service skills, time management skills, excellent communication skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!