Intake Coordinator - Behavioral Health & Recovery

Team Recovery LLC; Sylvania (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay + 401(k) with Employer

Generous Paid Time Off

Tuition Reimbursement

Medical, Dental & Vision Insurance

Employee Assistance Program

Job summary

Team Recovery LLC is seeking an Intake Specialist to coordinate admissions, orient new clients, and document processes in the electronic health records system. You will work closely with clinical and operations teams to ensure accurate and complete intake packets.

The role requires a high school diploma, CPR certification, and CDCA with a preference for QMHS III. Prior behavioral health experience and knowledge of addiction and mental health concepts are valued to support seamless patient

Qualifications

• High School Diploma or GED is required.
• CDCA licensure is required; QMHS III is preferred.
• CPR certification is required and training will be provided after hire.
• 1+ year of experience in behavioral health is preferred.
• Knowledge of addiction and mental health conditions is essential.
• Ability to adapt to changing schedules and duties.
• Knowledge of the 12-Step Recovery Program is beneficial.
• Familiarity with community health resources and referral procedures.
• Strong problem solving, ethics and teamwork skills.

Responsibilities

• Prepare admission paperwork prior to patient arrival.
• Meet patients on arrival to complete intake packets and releases.
• Introduce treatment plan and schedule to new patients.
• Provide a patient handbook explaining program rules and rights.
• Explain safety measures, infection control, and program schedule.
• Meet families at admission and address questions or concerns.
• Collect payments at admission as required.
• Perform other duties as assigned.

Skills

Behavioral health experience

Addiction knowledge

Mental health knowledge

Schedule flexibility

Community resources knowledge

Referral procedures knowledge

12-Step knowledge

Problem solving

Stress management

Team building

Education

High School Diploma/GED

CPR certification

CDCA license

QMHS III preferred

Job description

Team Recovery LLC is seeking an Intake Specialist to coordinate admissions, orient new clients, and document processes in the electronic health records system. You will work closely with clinical and operations teams to ensure accurate and complete intake packets.

The role requires a high school diploma, CPR certification, and CDCA with a preference for QMHS III. Prior behavioral health experience and knowledge of addiction and mental health concepts are valued to support seamless patient