Behavioral Health Intake Coordinator PRN Nights

Grandview Medical Center - Birmingham, AL; Birmingham (AL); On-site; USD 52,000 - 68,000; Full time

Job summary

Grandview Medical Center - Birmingham, AL is seeking an Intake Clinician to assess behavioral health patients and determine appropriate levels of care. You will facilitate admissions, coordinate with referral sources, and manage pre-admission procedures to ensure a smooth intake experience.

In this role you will greet patients and families, document intake data, verify insurance, and collaborate with healthcare teams to connect patients with community resources.

Qualifications

• Strong clinical assessment and triage skills.
• Effective communication with patients, families and healthcare teams.
• Familiarity with insurance verification processes.
• Knowledge of community resources and referral procedures.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in basic computer and data entry skills.

Responsibilities

• Manage intake calls and follow up to ensure timely and appropriate disposition for potential admissions.
• Conduct level-of-care assessments, schedule evaluations, and refer patients to resources as needed.
• Collaborate with business office staff to verify insurance and arrange payment details as part of the intake process.
• Complete and distribute pre-admission paperwork and inform staff of incoming admissions.
• Greets new admissions and families, provides information, and alleviates concerns to support a smooth intake experience.
• Coordinate with community agencies to access additional resources and support patient needs.
• Document and maintain intake and admission data, ensuring compliance with reporting requirements.
• Assess patient safety and implement necessary precautions, with focus on vulnerable populations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Clinical assessment

Triage

Communication

Insurance verification

Referral procedures

Data entry

Confidentiality

Job description

Job Summary

The Intake Clinician conducts assessments of behavioral health patients to determine appropriate levels of care for potential patients and facilitates admissions or referrals based on clinical needs. This role includes coordinating communications with referral sources, managing pre-admission procedures, and ensuring a welcoming environment for patients and families during the intake process.

Essential Functions

• Manages intake calls and follows up to ensure timely and appropriate disposition for potential admissions.
• Conducts level-of-care assessments, schedules evaluations, and refers patients to alternative resources when necessary.
• Collaborates with business office staff to verify insurance and arrange payment details as part of the intake process.
• Completes and distributes necessary pre-admission paperwork and informs relevant staff of incoming admissions.
• Greets new admissions and families, provides information, and alleviates concerns to support a smooth intake experience.
• Coordinates with community agencies to access additional resources and support patient needs.
• Documents and maintains intake and admission data, ensuring compliance with reporting requirements.
• Assesses patient safety and implements necessary precautions, with particular attention to vulnerable populations.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 2-4 years of experience in intake, admissions, or a clinical setting preferred

Knowledge, Skills and Abilities

• Strong clinical assessment and triage skills.
• Effective communication and interpersonal skills for working with patients, families, and healthcare teams.
• Familiarity with insurance verification processes.
• Knowledge of community resources and referral procedures.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in basic computer and data entry skills.

Licenses and Certifications

• LPN - Licensed Practical Nurse - State Licensure required or
• RN - Registered Nurse - State Licensure and/or Compact State Licensure required or
• LCSW- License Clinical Social Worker required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
• Certification in crisis intervention (e.g., SAMA, CPI) or psychiatric/behavioral health specialty within 30 days of employment required