Intake & Admissions Coordinator

BayMark Health Services; Shreveport (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

New Day Recovery is seeking a highly organized Admissions Coordinator to support the Director of Admissions. You will handle communications with families and potential clients, gather insurance information, coordinate with clinical staff, and manage the admissions process from intake to onboarding.

Requirements include 1+ year of administrative experience, a high school diploma, and a valid driver's license.

Qualifications

• 1+ years of administrative experience.
• High School diploma or equivalent.
• Valid driver's license.
• Must pass State of Georgia criminal background and driving record checks.

Responsibilities

• Communicates with family members and potential clients about admission expectations and necessary personal items to bring.
• Receives after-hours calls on holidays and weekends.
• Gathers financial and insurance information from clients.
• Communicates effectively with the billing company.
• Completes phone intake screenings and uploads results into the EHR.
• Coordinates with medical and clinical staff to assess incoming clients.
• Meets with families and potential clients to describe the program and services offered.
• Maintains admissions records and related reports.
• Follows Admissions Process step by step.
• Visits referral sources with marketing materials and reports back to Admissions leadership.
• Completes all paperwork prior to client intake.
• Assists with client transport as needed.
• Participates in quality improvement/patient satisfaction initiatives related to admissions.

Skills

Administrative experience

Education

High School diploma or equivalent

Job description

New Day Recovery is seeking a highly organized Admissions Coordinator to support the Director of Admissions. You will handle communications with families and potential clients, gather insurance information, coordinate with clinical staff, and manage the admissions process from intake to onboarding.

Requirements include 1+ year of administrative experience, a high school diploma, and a valid driver's license.