Intake Coordinator & Administrative Assistant (Healthcare)

iMind Behavioral Health; Cedar Heights (MD); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Supportive team environment

Career growth opportunities

Job summary

iMind Behavioral Health is seeking an Administrative Assistant/Intake Coordinator to support C&A Services. You will handle front desk duties, client intake, insurance verification, scheduling, and documentation for billing and program operations.

The role emphasizes accurate data entry, HIPAA compliance, and collaboration with clinical and administrative teams to ensure smooth daily operations and high-quality service delivery.

Qualifications

• Minimum 1 year of administrative or customer service experience.
• Strong computer and data entry skills; ability to navigate multiple systems.
• Excellent organizational and time-management abilities; professional communication.

Responsibilities

• Serve as primary point of contact for clients, families, and referral sources.
• Register clients and verify demographics and insurance in EHR systems.
• Schedule assessments, manage provider calendars, and send reminders.
• Ensure documentation accuracy to support billing and reporting.
• Maintain organized, welcoming office environment and coordinate referrals.

Skills

Administrative experience

Customer service

HIPAA compliance

Education

High school diploma

Associate degree preferred

Job description

iMind Behavioral Health is seeking an Administrative Assistant/Intake Coordinator to support C&A Services. You will handle front desk duties, client intake, insurance verification, scheduling, and documentation for billing and program operations.

The role emphasizes accurate data entry, HIPAA compliance, and collaboration with clinical and administrative teams to ensure smooth daily operations and high-quality service delivery.