Behavioral Health Admin & Intake Specialist

Advantage Behavioral Health Systems

Athens (GA)

On-site

USD 22,000 - 28,000

Full time

5 days ago
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Job summary

Advantage Behavioral Health Systems is seeking a Program Associate to perform routine clerical and administrative tasks in a fast-paced behavioral health office. The role greets clients, answers phones, schedules appointments, and verifies insurance, while entering data into the EHR and updating CSP/myAvatar 24/7.

The position requires strong multitasking and customer service skills, along with familiarity with Microsoft Word/Excel and chart preparation.

Qualifications

  • High school diploma or GED and 1yr of general office or administrative experience.
  • Experience in a medical/behavioral health setting preferred.
  • Excellent computer skills including familiarity with Microsoft Word and Excel.
  • Highly organized and detail oriented.

Responsibilities

  • Answering phones and greeting clients promptly.
  • Scheduling appointments and verifying insurance coverage.
  • Data entry and scanning/uploading documents into the EHR system.
  • Updating CSU and TOU census on a 24/7 basis.
  • Preparing hardbound charts for CSU and TOU clients upon admission and organizing charts at discharge.
  • Scanning and uploading documents into the EHR system.
  • Reviewing CSP referrals and coordinating with external stakeholders via calls or emails.
  • Maintaining organization of CWI/CSU/chart room and transferring charts to records warehouse.
  • Attending agency meetings and completing required training.

Skills

Customer service
Interpersonal skills
Multitasking
Scheduling
Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Word
Excel
EHR system

Job description

Advantage Behavioral Health Systems is seeking a Program Associate to perform routine clerical and administrative tasks in a fast-paced behavioral health office. The role greets clients, answers phones, schedules appointments, and verifies insurance, while entering data into the EHR and updating CSP/myAvatar 24/7.

The position requires strong multitasking and customer service skills, along with familiarity with Microsoft Word/Excel and chart preparation.

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