Mental Health Patient Access & Intake Specialist - Full-Time

North Community Counseling Centers, Inc; Columbus (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Generous Paid Time off & Holidays

Medical, Dental and Vision Insurance

Possible Monthly Bonus

Job summary

North Community Counseling Centers, Inc. seeks an Intake Specialist to join our front-line administrative team. You will field calls from new patients, schedule appointments with clinicians, collect demographic information for registration, and verify insurance eligibility and benefits.

The role requires strong communication, multi-tasking in a fast-paced environment, and the ability to work with multiple computer-based systems. In-office, full-time, with benefits and occasional bonuses.

Qualifications

• Experience in healthcare intake or front-desk duties preferred.
• Ability to handle confidential information and patient data.
• Strong communication and customer-service skills.
• Experience with scheduling and coordinating appointments is a plus.

Responsibilities

• Coordinates available appointment times and staff with callers.
• Assists in maintaining intake logs
• Collects and reports data to leadership.
• Maintains confidentiality of patient information.
• Discusses patient intake information only among appropriate personnel.
• Maintains good rapport with staff, patients and referral sources.
• Other program related duties as assigned.

Skills

Interpersonal skills

Organizational skills

Initiative

Compassionate and caring demeanor

Excellent written and verbal comms

Work independently

Punctual/Reliable

Multi-tasking

Computer skills

Customer Service experience

Tools

Intake database

Job description

North Community Counseling Centers, Inc. seeks an Intake Specialist to join our front-line administrative team. You will field calls from new patients, schedule appointments with clinicians, collect demographic information for registration, and verify insurance eligibility and benefits.

The role requires strong communication, multi-tasking in a fast-paced environment, and the ability to work with multiple computer-based systems. In-office, full-time, with benefits and occasional bonuses.