Intake Coordinator - Addiction Treatment Admissions

Avenues Recovery Center; Richmond (VA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

401K with employer match

Medical Insurance

Dental

Vision

Life and AD&D

HRSA student loan repayment

Flexible Spending Account (FSA)

Résumé du poste

Avenues Recovery Center in Richmond, VA is hiring an intake coordinator for our inpatient Detox and Residential treatment facility. You will coordinate admissions, schedule transportation, and secure referrals while working closely with admissions and case management teams to ensure smooth transitions into treatment.

You will build warm rapport with clients, communicate program details clearly, and assist with insurance needs and aftercare planning.

Qualifications

• High School Diploma or GED required.
• Minimum one year experience in treatment industry preferred.
• Exceptional oral and written communication skills.

Responsabilités

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions.
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment.
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission.
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan.
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment.
• Communicate program features, services, and any requested information to those interested in treatment.

Connaissances

Oral and written communication

Collaborative interpersonal skills

Judgement and observation

Formation

High School Diploma or GED

Description du poste

Avenues Recovery Center in Richmond, VA is hiring an intake coordinator for our inpatient Detox and Residential treatment facility. You will coordinate admissions, schedule transportation, and secure referrals while working closely with admissions and case management teams to ensure smooth transitions into treatment.

You will build warm rapport with clients, communicate program details clearly, and assist with insurance needs and aftercare planning.