Intake Coordinator

Avenues Recovery Center; Richmond (VA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life and AD&D

HRSA student loan repayment

Flexible Spending Account (FSA)

Job summary

Avenues Recovery Center in Richmond, VA is hiring an intake coordinator for our inpatient Detox and Residential treatment facility. You will coordinate admissions, schedule transportation, and secure referrals while working closely with admissions and case management teams to ensure smooth transitions into treatment.

You will build warm rapport with clients, communicate program details clearly, and assist with insurance needs and aftercare planning.

Qualifications

• High School Diploma or GED required.
• Minimum one year experience in treatment industry preferred.
• Exceptional oral and written communication skills.

Responsibilities

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions.
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment.
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission.
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan.
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment.
• Communicate program features, services, and any requested information to those interested in treatment.

Skills

Oral and written communication

Collaborative interpersonal skills

Judgement and observation

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers offering superior substance use treatment across every level of care. Our unrivaled medical and clinical curriculum has made us a paragon of premier addiction treatment - and led to our unprecedented, explosive growth. Opening 21 new locations in the space of less than 8 years, Avenues continues to blaze trails and set new standards in the world of recovery. If you're a skilled, passionate individual looking to be a part of something bigger than yourself - we warmly invite you to join our team. Help us execute our lifesaving mission, and continue onward and upward!

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers offering superior substance use treatment across every level of care. Our unrivaled medical and clinical curriculum has made us a paragon of premier addiction treatment - and led to our unprecedented, explosive growth. Opening 21 new locations in the space of less than 8 years, Avenues continues to blaze trails and set new standards in the world of recovery. If you're a skilled, passionate individual looking to be a part of something bigger than yourself - we warmly invite you to join our team. Help us execute our lifesaving mission, and continue onward and upward!

Now Hiring an intake coordinator for our inpatient Detox and Residential treatment facility in Richmond, VA.

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
• Communicate program features, services, and any requested information to those interested in treatment

What You'll Do

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
• Communicate program features, services, and any requested information to those interested in treatment

What We're Looking For

• High School Diploma or GED required
• Minimum one year experience in treatment industry preferred
• Exceptional oral and written communication skills
• Excellent collaborative and interpersonal skills
• Keen judgement and acute observational skills

Why Join Us?

Benefits

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

• 401K with employer match
• Eligible for HRSA STAR federal student loan repayment
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)