Intake Coordinator

Catholic Charities; Chicago (IL); Híbrido; USD 32 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental and Vision Insurance

Employer-Paid Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

PTO

Sick Time

Paid Holidays

403(b) Retirement Savings Plan

Tuition Reimbursement

Professional Development Opportunities

Resumo da oferta

Catholic Charities of the Archdiocese of Chicago is seeking an Intake Coordinator to assess client eligibility, assist with housing needs, inspect apartments, and coordinate rent renewals. The role involves transporting clients, maintaining accurate records, and collaborating with staff and community partners to better serve families.

The position requires a BA/BS with 1–3 years of related experience and strong organizational and communication skills; full-time with competitive benefits and a

Qualificações

• Bachelor's degree required with 1–3 years of related experience.
• Strong organization and verbal/written communication skills.
• Ability to maintain accurate records and comply with policies.

Responsabilidades

• Assess client eligibility for programs and gather required documentation.
• Coordinate housing needs, apartment inspections, and HUD compliance.
• Manage rent renewals, collect rent, and maintain client files and data.
• Collaborate with staff and outside vendors; participate in community outreach.
• Engage in ongoing training and apply feedback to improve performance.

Conhecimentos

Organization

Communication

Formação académica

Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study

Descrição da oferta de emprego

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

The Intake Coordinator involves assessing client eligibility, assisting with housing needs, conducting apartment inspections, coordinating rent renewals, transporting clients, collecting rent, maintaining accurate records, participating in community outreach, and complying with relevant laws and regulations.

Job Responsibilities

• Assess prospective clients for program eligibility through receipt of internal and external referrals. Responsible for collecting and reviewing all documentation to determine program eligibility. Responsible for apartment inspections to ensure apartment are safe and in compliance with Housing and Urban Development Housing Quality Standards. Transport clients to view potential apartments and assisting with obtaining and maintaining basic household furnishings as needed.
• Assist clients with coordination of rent renewals and advocate for clients to resolve any landlord-related issues. Responsible for calculating client rent and collecting the rent on a monthly basis. Responsible for annual lease renewal and inspection to ensure apartment is safe in compliance with HUD standards. Meets with client as required by program or based on client needs.
• Responsible for maintaining up to date and accurate client files, case notes and databases, as required by organization/programmatic polices ad procedures, professional standards, external requirements of all relevant regulatory and licensing or accrediting bodies. Know and comply with the laws and regulations relevant to the position and services.
• Work collaboratively and/or coordinates with staff, other departments and outside vendors. Participate in community outreach to obtain additional resources for clients.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related to:

• Background check

Additional Requirements

• Driver's license

Education and Experience Requirements: Minimum

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 1-3 years relevant of experience
• Must have great organization and communication skills.

Preferred

• 3-5 years of relevant experience

We provide full-time employees with a competitive benefits package, including:

• BlueCross/Blue Shield EPO/PPO Health Insurance
• Dental and Vision Insurance
• Employer-Paid Life, Short-Term, and Long-Term Disability Insurance
• PTO, Sick Time, and 15 Paid Holidays
• 403(b) Retirement Savings Plan
• Employee Assistance Programs (EAP)
• Tuition Reimbursement
• Professional Development Opportunities and Service Awards
• Additional Voluntary Benefits

$23.30 - $25.00 / hour

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Locations

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Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law.

Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 312-655-7127 and let us know the nature of your request and your contact information.

EEO is the Law