Care Coordinator

Catholic Charities; Chicago (IL); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO and Holidays

403(b) Retirement Savings

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Care Coordinator to conduct timely assessments, develop and maintain care plans, and provide ongoing case management for elderly and frail clients in community settings.

This full-time role requires strong communication, planning, and collaboration with internal teams, with travel within assigned communities and ongoing professional development."

Qualifications

• Bachelor's degree in Arts/Sciences (BA/BS) in a related field of study.
• Strong communication, problem solving and critical thinking skills.
• Organization, time management, client/caseload management skills and ability to maintain confidential client material.
• Data entry skills required and CP software knowledge required.

Responsibilities

• Engage and assess the complex needs of elderly, frail and clients in community settings.
• Develop care plans and connect clients to other resources and supports.
• Conduct assessments for new and existing program participants within established timelines; provide case management services.
• Develop well written and effective care plans which match client needs and maintain confidentiality.
• Travel independently throughout assigned communities to complete position duties.

Skills

Communication

Time management

Caseload management

Problem solving

Critical thinking

Education

BA/BS in related field

Tools

CP software

Job description

Role Overview

The Care Coordinator conducts timely assessments for elderly and frail clients in community settings, develops and maintains comprehensive care plans, provides ongoing case management and referrals, ensures accurate documentation and certifications, collaborates with internal teams, travels within assigned communities, and engages in continuous learning to support high‑quality client care.

Job Responsibilities

• Engage and assess the complex needs of elderly, frail and clients in community settings. Gather information, develops care plans and connects clients to other resources and supports.
• Conduct assessments for new and existing program participants within established timelines. Provide case management services. Develop well written and effective care plans which appropriately match the needs of the client. Maintain care plans and client confidentiality.
• Make appropriate referrals, monitors client services, documents services provided within established timelines. Maintain up-to-date client files and databases. Attend required meeting and trainings. Maintain mandatory certification.
• Work collaboratively with internal stakeholders and team members as needed.
• Required to travel independently throughout assigned communities to complete position duties
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related:

• Background check
• DMV check

Additional Requirements

• Driver's license
• Automobile insurance

Education and Experience Requirements:

Minimum

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study Entry level
• Organization, time management, client/caseload management skills and the ability to maintain confidential client material.
• Strong communication, problem solving and critical thinking skills needed.
• Data entry skills required and CP software knowledge required.

Preferred

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 1-3 years relevant experience
• Care Coordination/Case Management experience.
• Experience working in aging network, federal waiver program, or managed care.
• Ability to build relationships with diverse populations.

Certifications and Licensure

• Minimum IDOA Certification upon hire

We provide full-time employees with a competitive benefits package, including:

• BlueCross/Blue Shield EPO/PPO Health Insurance
• Dental and Vision Insurance
• Employer-Paid Life, Short-Term, and Long-Term Disability Insurance
• PTO, Sick Time, and 15 Paid Holidays
• 403(b) Retirement Savings Plan
• Employee Assistance Programs (EAP)
• Tuition Reimbursement
• Professional Development Opportunities and Service Awards
• Additional Voluntary Benefits

Starting at $23.30 / hour

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Locations

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Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law.

Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 312-655-7127 and let us know the nature of your request and your contact information.