Care Coordinator

Catholic Charities of the Archdiocese of Chicago; Chicago (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is hiring a Care Coordinator to assess elderly and frail clients in community settings, develop care plans, and provide ongoing case management. You will collaborate with internal teams, maintain documentation, and travel within assigned communities to support high-quality client care.

The role requires a BA/BS in a related field, strong communication and problem-solving skills, and the ability to manage confidential information.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field; entry level.
• Strong communication, problem solving and critical thinking skills; data entry and CP software knowledge required.
• Preferred 1-3 years of relevant experience in care coordination, aging network, waiver programs, or managed care.
• Ability to build relationships with diverse populations.

Responsibilities

• Engage and assess elderly, frail clients in community settings; develop care plans and connect to resources.
• Conduct assessments for program participants; provide case management and develop effective care plans.
• Maintain patient files, document services, and ensure confidentiality; travel within assigned communities as needed.
• Collaborate with internal stakeholders and participate in trainings; maintain mandatory certifications.

Skills

Communication

Time management

Problem solving

Critical thinking

Data entry

CP software knowledge

Education

BA/BS in related field

Tools

CP software

Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

The Care Coordinator conducts timely assessments for elderly and frail clients in community settings, develops and maintains comprehensive care plans, provides ongoing case management and referrals, ensures accurate documentation and certifications, collaborates with internal teams, travels within assigned communities, and engages in continuous learning to support high‑quality client care.

Job Responsibilities

• Engage and assess the complex needs of elderly, frail and clients in community settings. Gather information, develops care plans and connects clients to other resources and supports.
• Conduct assessments for new and existing program participants within established timelines. Provide case management services. Develop well written and effective care plans which appropriately match the needs of the client. Maintain care plans and client confidentiality.
• Make appropriate referrals, monitors client services, documents services provided within established timelines. Maintain up‑to‑date client files and databases. Attend required meeting and trainings. Maintain mandatory certification.
• Work collaboratively with internal stakeholders and team members as needed.
• Required to travel independently throughout assigned communities to complete position duties
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

Physical Demands

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

Other Requirements

• Background check
• DMV check

Additional Requirements

• Driver's license
• Automobile insurance

Education and Experience Requirements

Minimum

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study Entry level
• Organization, time management, client/caseload management skills and the ability to maintain confidential client material.
• Strong communication, problem solving and critical thinking skills needed.
• Data entry skills required and CP software knowledge required.

Preferred

• Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 1-3 years relevant experience
• Care Coordination/Case Management experience.
• Experience working in aging network, federal waiver program, or managed care.
• Ability to build relationships with diverse populations.

Certifications and Licensure

• Minimum IDOA Certification upon hire

Starting at $23.30 / hour

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Locations

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Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law.

Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 312-655-7127 and let us know the nature of your request and your contact information.