Case Manager - Housing Stability

Catholic Charities of the Archdiocese of Chicago; Chicago (IL); On-site; USD 34,000 - 39,000; Full time

Job summary

Catholic Charities of the Archdiocese of Chicago is seeking a Case Manager - Housing Stability to determine client eligibility, perform assessments, and develop service plans that connect clients to housing resources and supportive services.

The role requires collaboration with multidisciplinary teams, accurate documentation, and advocacy to help clients achieve stability and self-sufficiency. A BA/BS with 1–3 years’ experience is expected, with LSW/LCSW preferred; Spanish proficiency is a plus.

Qualifications

• Bachelor's Degree in Arts/Sciences with 1-3 years relevant experience.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office suite.

Responsibilities

• Assess prospective clients for program eligibility and conduct housing inspections.
• Develop, implement, and monitor individualized service plans and connect clients to resources.
• Document client interactions, progress, and outcomes per CCAC policies and regulatory requirements.
• Collaborate with multidisciplinary teams and community partners to coordinate services.
• Provide emotional support and guidance to clients.

Skills

Excellent written and verbal comms

Strong interpersonal skills

Teamwork

Independent work

Education

Bachelor's Degree (BA/BS)

Master's Degree (MA/MS)

Tools

Microsoft Office

Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

The Case Manager - Housing Stability d etermines client eligibility, conducts assessments and housing inspections, develops service plans, connects clients to resources, maintains accurate documentation, advocates for clients, collaborates with partners, and supports clients in achieving stability and self-sufficiency.

Job Responsibilities

• Assess prospective clients for program eligibility through receipt of external referrals. Responsible for collecting and reviewing all documentation to determine program eligibility. Responsible for apartment inspections to ensure it is safe and meets habitability standards. Conduct comprehensive assessments to determine client needs and service eligibility. Develop, implement, and monitor individualized service plans in collaboration with clients.
• Provide direct support and guidance to clients, offering emotional support and practical resources. Facilitate access to services, including housing assistance, employment training, mainstream benefits, financial aid and counseling.
• Maintain accurate and timely documentation of client interactions, progress, and outcomes in compliance with CCAC policies and external requirements of regulatory bodies. Advocate for clients within the community and assist in navigating social services and resources.
• Collaborate with multidisciplinary teams to coordinate services and ensure comprehensive care. Engage in outreach efforts to raise awareness of available programs and services.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

Other Requirements

• Background check
• DMV check

Additional Requirements

• Driver's license
• Automobile insurance

Education and Experience Requirements:

• Bachelor's Degree in Arts/Sciences (BA/BS) 1-3 years relevant experience
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Ability to work effectively both independently and as part of a team
• Proficiency in Microsoft Office suite

Preferred

• Master's Degree (MA/MS) 3-5 years relevant experience
• Prior case management experience
• Spanish Profiecency (written and spoken)

Certifications and Licensure

• Preferred LSW or LCSW

$25.00 - $28.00 / hour

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Locations

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Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law.

Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 312-655-7127 and let us know the nature of your request and your contact information.