Intake & Admissions Coordinator - Mental Health

Bournewood Health Systems; Woburn (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bournewood Health Systems in Massachusetts is seeking an Intake Coordinator to manage admissions to the partial hospital program. You will triage potential patients, conduct interviews with clients and families, verify benefits, obtain authorizations, and handle billing in collaboration with the Program Manager.

The role requires excellent communication and customer service, strong Microsoft Office skills, and the ability to assess hospital needs through conversation with referral sources.

Qualifications

• Prior intake or administrative experience preferred.
• Ability to communicate effectively with patients and families.
• Familiarity with insurance verification and billing processes.

Responsibilities

• Facilitates admissions to the partial hospital by triage and intake.
• Interviews prospective clients and families to collect clinical history.
• Verifies insurance benefits, obtains authorizations, and handles billing.
• Communicates with departments to facilitate admissions and maintain census.

Skills

Communication

Customer service

Time management

MS Office skills

Tools

Outlook

Excel

Job description

Bournewood Health Systems in Massachusetts is seeking an Intake Coordinator to manage admissions to the partial hospital program. You will triage potential patients, conduct interviews with clients and families, verify benefits, obtain authorizations, and handle billing in collaboration with the Program Manager.

The role requires excellent communication and customer service, strong Microsoft Office skills, and the ability to assess hospital needs through conversation with referral sources.