Intake & Admissions Specialist - Mental Health

Oceans Healthcare; Waco (TX); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Oceans Behavioral Hospital Waco seeks an Intake Coordinator to respond to inquiry calls, perform initial assessments, provide referrals, and coordinate admissions in line with Joint Commission and state/federal regulations.

The role requires strong interpersonal skills, excellent communication, and the ability to work in a fast-paced, high-stress environment while ensuring patient safety and timely access to appropriate care.

Qualifications

• Admission criteria for varying levels of care.
• Knowledge of DSM‑IV‑R diagnosis.
• Ability to read, write and follow verbal and written instruction.
• Must pass CPR certification and Oceans approved behavioral health de‑escalation program.

Responsabilités

• Responds to inquiry calls, completes inquiry forms accurately, schedules assessments in a timely manner and documents follow up calls regarding pending assessments.
• Conducts assessments at facility or other locations, completes Comprehensive Interdisciplinary Assessments Initial Triage thoroughly.
• Refers patients who are not appropriate for facility programs to appropriate resources.
• Coordinates pre-certification process, admissions process for patients admitted to facility programs, including admission forms, CIAs, and documents pertinent UR information.
• Delivers patient services in a respectful manner which promotes dignity and patient satisfaction.
• Identifies safety needs including ability to detect possible signs of abuse and neglect and report same to clinical staff.
• Identifies special mobility and equipment needs of patients
• Assess and interprets age and disability needs to assess level of care needed and made appropriate referrals based on same.
• Communicates with patients and families in manner sensitive to their age, disability and cultural needs and involves families of minors or significant others in decision making related to treatment as appropriate.
• Performs other duties and projects as assigned.

Connaissances

Interpersonal skills

Excellent communication

Time management

Organizational skills

Adaptability & stress tolerance

Formation

Bachelor's degree or LVN/RN

Description du poste

Oceans Behavioral Hospital Waco seeks an Intake Coordinator to respond to inquiry calls, perform initial assessments, provide referrals, and coordinate admissions in line with Joint Commission and state/federal regulations.

The role requires strong interpersonal skills, excellent communication, and the ability to work in a fast-paced, high-stress environment while ensuring patient safety and timely access to appropriate care.