Intake & Access Specialist (Part-Time)

Chicagocounseling; Chicago (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Competitive compensation

Staff trainings

Onsite meetings

Flexible scheduling

Job summary

Cornerstone Counseling Center of Chicago is seeking an Intake Coordinator to conduct initial assessments and match clients to clinicians based on clinical needs. This part-time role requires planning, strong communication, and empathy to deliver excellent client care.

You will handle client registration, insurance verification, referrals, and collaboration with the Clinical Director, while supporting training of new staff and partnerships with community organizations.

Qualifications

• Bachelor's degree required; healthcare or related field preferred.
• Strong communication and organizational skills essential.
• Experience in a healthcare setting and health insurance familiarity is a plus.

Responsibilities

• Register new clients and guide them through the intake process by phone.
• Record client information accurately and assess needs to assign to clinicians.
• Provide referrals and respond to web intakes within 24 hours.
• Create patient portals and support clients with setup.
• Verify insurance benefits and discuss billing options.
• Maintain manuals as insurance rules change.
• Lead weekly intake meetings and support CAP initiatives.
• Train new staff and summer interns.

Skills

Strong communication

Planning & organizing

Empathy

Education

Bachelor's degree

Tools

Microsoft Office Suite

EMR systems (training provided)

Job description

Cornerstone Counseling Center of Chicago is seeking an Intake Coordinator to conduct initial assessments and match clients to clinicians based on clinical needs. This part-time role requires planning, strong communication, and empathy to deliver excellent client care.

You will handle client registration, insurance verification, referrals, and collaboration with the Clinical Director, while supporting training of new staff and partnerships with community organizations.