Insurance Transformation Program Manager

EY; New Orleans (LA); On-site; USD 143,000 - 262,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Pension plan

401(k) plan

Paid time off

Flexible vacation

Job summary

EY is seeking a Manager in the Business Transformation & Growth practice to lead large-scale insurance transformation programs, manage multidisciplinary teams, and drive growth for life, annuity, and group benefits clients. You will serve as a trusted advisor to client executives, shape delivery roadmaps, and oversee governance across complex workstreams.

This role emphasizes leadership, cross-functional coordination, and experience with policy administration platforms, Agile frameworks, and

Qualifications

• Bachelor's degree plus 6-10+ years of relevant professional experience.
• 5+ years of experience within Life, Annuity, or Group Benefits insurance.
• Demonstrated experience leading large-scale business and technology transformation programs.
• Experience managing client relationships and leading cross-functional teams in complex delivery environments.
• Experience with policy administration platforms including FAST, FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable PAS solutions.
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims.
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders.
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts.
• Strong executive communication, presentation, and stakeholder management skills.
• Demonstrated ability to influence senior business and technology leaders.
• Strong analytical, problem-solving, and strategic thinking capabilities.
• Advanced proficiency with PowerPoint and Excel.
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
• Willingness to travel up to 50% based on client needs.

Responsibilities

• Lead large-scale platform transformation programs, ensuring delivery aligns with business objectives, architecture standards, and contractual commitments.
• Serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment.
• Define delivery roadmaps, governance models, and execution strategies across complex workstreams.
• Oversee program scope, budget, risks, dependencies, resources, and overall delivery performance.
• Lead governance forums and drive collaboration across client, EY, and vendor teams to resolve complex business and technology challenges.
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices.
• Drive adoption of AI-enabled solutions, automation, and data-driven insights to improve productivity, quality, decision-making, and business value.
• Monitor program health, compliance, security, and architecture standards while proactively addressing delivery risks and opportunities.
• Lead, coach, and mentor consulting teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
• Support performance management, career development, and talent growth for consultants and senior consultants.
• Build high-performing teams through effective resource planning, knowledge sharing, and leadership development.
• Support account growth through client relationship management, opportunity identification, and proposal development.
• Contribute to solution shaping, estimations, client presentations, and pursuit activities.
• Advance practice capabilities through thought leadership, innovation, AI adoption, and insurance transformation best practices.
• Stay current on emerging technologies and market trends to identify opportunities for client value creation and operational efficiency.

Skills

Leadership

Program management

Client relationships

Agile/SAFe

Executive communication

Strategic thinking

Stakeholder management

Education

Bachelor's degree

Tools

PowerPoint

Excel

Job description

EY is seeking a Manager in the Business Transformation & Growth practice to lead large-scale insurance transformation programs, manage multidisciplinary teams, and drive growth for life, annuity, and group benefits clients. You will serve as a trusted advisor to client executives, shape delivery roadmaps, and oversee governance across complex workstreams.

This role emphasizes leadership, cross-functional coordination, and experience with policy administration platforms, Agile frameworks, and