Insurance Transformation Program Manager

EY

Cincinnati (OH)

On-site

USD 143,000 - 285,000

Full time

29 hours ago

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Job summary

EY is seeking a Manager to join its Business Transformation & Growth practice. You will lead complex insurance transformation programs, guide cross-functional teams, and collaborate with client executives to deliver measurable business value.

You will oversee governance, roadmaps, and delivery performance while leveraging Agile, DevOps, and AI-enabled approaches to improve outcomes and efficiency across life, annuity, and group benefits programs.

Qualifications

Bachelor's degree and 6-10+ years of relevant professional experience.
5+ years of experience within Life, Annuity, or Group Benefits insurance.
Demonstrated experience leading large-scale business and technology transformation programs.
Experience managing client relationships and leading cross-functional teams in complex delivery environments.
Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions.
Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims.
Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders.
Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts.
Strong executive communication, presentation, and stakeholder management skills.
Demonstrated ability to influence senior business and technology leaders.
Strong analytical, problem-solving, and strategic thinking capabilities.
Advanced proficiency with PowerPoint and Excel.
Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices.
Willingness to travel up to 50% based on client needs.
Ideally, Advanced degree in related field.
Experience serving as Program Manager or Delivery Lead.
Experience with Agile and SAFe transformation programs.

Responsibilities

Lead large-scale platform transformation programs, ensuring delivery aligns with business objectives, architecture standards, and contractual commitments.
Serve as a trusted advisor to client business and technology leaders, driving strategic outcomes and stakeholder alignment.
Define delivery roadmaps, governance models, and execution strategies across complex workstreams.
Oversee program scope, budget, risks, dependencies, resources, and overall delivery performance.
Lead governance forums and drive collaboration across client, EY, and vendor teams to resolve complex challenges.
Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices.
Drive adoption of AI-enabled solutions, automation, and data-driven insights to improve productivity, quality, decision-making, and business value.