Insurance Transformation Program Manager

EY; Phoenix (AZ); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Flexible vacation policy

Job summary

EY in the United States seeks a Manager for its Business Transformation & Growth practice to lead life, annuity, and group insurance transformation programs. You will guide client engagements, manage multidisciplinary teams, and drive growth across complex delivery environments.

You will also shape delivery strategies, governance, and stakeholder alignment while leveraging Agile, SAFe, and DevOps approaches to deliver measurable business value.

Qualifications

• Bachelor's degree and 6-10+ years of relevant professional experience
• 5+ years of experience within Life, Annuity, or Group Benefits insurance
• Demonstrated experience leading large-scale business and technology transformation programs
• Experience managing client relationships and leading cross-functional teams in complex delivery environments
• Experience with one or more policy administration platforms including FAST (Verisk), FINEOS AdminSuite, ALIP, OIPA, DXC wmA/CyberLife, EXL LifePro, or comparable modern PAS solutions
• Strong understanding of the Life & Annuity value chain, including product configuration, underwriting, policy administration, servicing, and claims
• Program management experience within onshore/offshore delivery models involving multiple vendors and stakeholders
• Experience overseeing platform configuration, integration, APIs, middleware, and data migration efforts
• Strong executive communication, presentation, and stakeholder management skills
• Demonstrated ability to influence senior business and technology leaders
• Strong analytical, problem-solving, and strategic thinking capabilities
• Advanced proficiency with PowerPoint and Excel
• Strong experience working within Agile frameworks, including Scrum, Kanban, and SAFe practices
• Willingness to travel up to 50% based on client needs

Responsibilities

• Lead large-scale platform transformation programs
• Serve as a trusted advisor to client leaders
• Define delivery roadmaps, governance models, and execution strategies
• Oversee program scope, budget, risks, dependencies, resources, and delivery performance
• Lead governance forums and drive collaboration across client, EY, and vendor teams
• Ensure delivery excellence through Agile, SAFe, DevOps, quality engineering, release management, and operational readiness practices
• Drive adoption of AI-enabled solutions, automation, and data-driven insights
• Monitor program health, compliance, security, and architecture standards

Skills

Leadership

Client leadership

Program management

Agile / SAFe

Stakeholder management

PowerPoint & Excel

AI adoption

Data-driven decision making

Education

Bachelor's degree

Tools

FAST (Verisk)

FINEOS AdminSuite

ALIP

OIPA

DXC wmA/CyberLife

EXL LifePro

Job description

EY in the United States seeks a Manager for its Business Transformation & Growth practice to lead life, annuity, and group insurance transformation programs. You will guide client engagements, manage multidisciplinary teams, and drive growth across complex delivery environments.

You will also shape delivery strategies, governance, and stakeholder alignment while leveraging Agile, SAFe, and DevOps approaches to deliver measurable business value.