Insurance Service Pro | Upsell & Policyholder Support

Afni, Inc.; Tucson (AZ); Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid training program

Health/vision/dental benefits

401k with matching contributions

Tuition reimbursement program

Paid personal time off

Paid sick time

Other perks

Job summary

Afni, Inc. is hiring Insurance Service Specialists to start at $17.00 per hour, including a $0.50 on-site differential. Top performers can earn an additional $3 per hour with bonus, in a home-office setting with paid training and benefits.

Full-time roles require dependable attendance, weekend coverage, and a customer-first mindset. Join a stable company with a long history and a supportive team culture, offering paid time off, health benefits, 401k matching, and tuition reimbursement.

Qualifications

• Excellent communication and active listening to resolve customer issues.
• Sales-focused mindset with ability to upsell products/services.
• Able to work in a fast-paced, home-office environment and handle multiple tasks.

Responsibilities

• Provide world-class customer service to inbound callers.
• Process orders and update customer accounts and records.
• Demonstrate strong multitasking and attention to detail in daily tasks.

Skills

Communication

Active listening

Customer service

Sales orientation

Education

GED or HS Diploma

Job description

Afni, Inc. is hiring Insurance Service Specialists to start at $17.00 per hour, including a $0.50 on-site differential. Top performers can earn an additional $3 per hour with bonus, in a home-office setting with paid training and benefits.

Full-time roles require dependable attendance, weekend coverage, and a customer-first mindset. Join a stable company with a long history and a supportive team culture, offering paid time off, health benefits, 401k matching, and tuition reimbursement.