Insurance Sales & Service Associate

Amica Mutual Insurance Company; Alamosa (CO); Hybrid; USD 51,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid vacation and holidays

Generous 401k with company match

Job summary

Amica Mutual Insurance Company in Lone Tree, CO, is seeking an Associate Care Representative to handle outbound and inbound calls, sell policies and service current accounts. The role requires prior service and sales experience, professional phone demeanor, and teamwork.

A starting salary is provided with potential for commission and incentives; work is hybrid with some remote days after training. Candidates must have a high school diploma, possess strong interpersonal skills, and be willing to

Qualifications

• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.

Responsibilities

• Conduct professional telephone conversations to service existing accounts in a high call volume environment.
• Convert advertising, direct mail, and other warm leads into new business by handling countrywide inbound telephone calls.
• Service customer accounts utilizing knowledge of legal terminology, policy language, and home construction.
• Gain customer trust and respect by establishing and maintaining effective relationships.
• Problem-solve and use time effectively to multitask and prioritize work.
• Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.

Skills

Customer service experience

Sales experience

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Amica Mutual Insurance Company in Lone Tree, CO, is seeking an Associate Care Representative to handle outbound and inbound calls, sell policies and service current accounts. The role requires prior service and sales experience, professional phone demeanor, and teamwork.

A starting salary is provided with potential for commission and incentives; work is hybrid with some remote days after training. Candidates must have a high school diploma, possess strong interpersonal skills, and be willing to