Insurance Sales Representative

Castle Insurance Group (Farmers); Apple Valley (MN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Positive Office Culture

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Castle Insurance Group in Apple Valley, MN is seeking an Insurance Sales Representative to join our team. No prior insurance experience is required; we provide training, licensing support, and mentorship to help you succeed and grow into a long-term career in the insurance industry.

You’ll balance customer service with sales opportunities, building relationships and helping customers choose coverage that fits their goals. Expect a friendly, team-oriented culture and clear paths for advancement.

Qualifications

• Excellent communication and people skills.
• Positive, friendly, and professional attitude.
• Willingness to learn and grow in the insurance industry.

Responsibilities

• Provide friendly, professional service to new and existing customers.
• Answer questions regarding policies, billing, claims, and coverage options.
• Assist customers with policy changes, renewals, and account updates.
• Build lasting relationships by understanding each customer's needs.
• Educate customers on insurance products and recommend coverage that fits their goals.
• Follow up with leads, referrals, and existing clients to generate new business.
• Prepare insurance quotes and explain coverage options clearly.
• Identify opportunities to cross-sell additional products.
• Maintain accurate customer records and agency documentation.
• Participate in ongoing training and contribute to a positive team environment.

Skills

Customer service

Communication

Relationship-building

Job description

Benefits:

• Positive Office Culture
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Castle Insurance Group – Farmers Insurance | Apple Valley, MN

Looking for More Than Just a Job? Build a Career with Us.

Do you enjoy helping people, solving problems, and creating positive experiences? Are you looking for a company that will invest in your success, teach you valuable skills, and give you the opportunity to grow?

At Castle Insurance Group, we're looking for an Insurance Sales Representative who is eager to learn, enjoys working with people, and wants to build a long-term career in the insurance industry.

You don't need insurance experience to be successful here. We believe great team members come from many backgrounds—including retail, hospitality, banking, customer service, and sales. If you're motivated, coachable, and ready to grow, we'll provide the training, mentorship, and licensing support to help you succeed.

Why You'll Love Working Here

• Paid training and ongoing coaching.
• Insurance licensing support for qualified candidates.
• Competitive base pay plus commission and bonus opportunities.
• Clear opportunities for career advancement.
• Friendly, supportive, and team-oriented culture.
• A stable career in a growing industry.
• The opportunity to make a real difference for customers every day.

What You'll Do

In this role, you'll balance exceptional customer service with relationship-building and sales opportunities.

Your responsibilities will include:

• Provide friendly, professional service to new and existing customers.
• Answer questions regarding policies, billing, claims, and coverage options.
• Assist customers with policy changes, renewals, and account updates.
• Build lasting relationships by understanding each customer's unique needs.
• Educate customers on insurance products and recommend coverage that fits their goals.
• Follow up with leads, referrals, and existing clients to strengthen relationships and generate new business.
• Prepare insurance quotes and explain coverage options in an easy-to-understand way.
• Identify opportunities to cross-sell additional products that provide greater protection.
• Maintain accurate customer records and agency documentation.
• Participate in ongoing training and contribute to a positive team environment.

What We're Looking For

• A positive, friendly, and professional attitude.
• Excellent communication and people skills.
• A genuine desire to help others.
• Strong work ethic and willingness to learn.
• Goal-oriented with the motivation to grow personally and professionally.
• Organized with good attention to detail.
• Comfortable using computers and learning new technology.
• Team player who enjoys collaborating and supporting others.
• Previous customer service, retail, hospitality, banking, or sales experience is helpful, but not required.

Your Future Starts Here

At Castle Insurance Group, we don't just hire employees—we develop future insurance professionals. We'll give you the tools, training, and support you need to build confidence, expand your skills, and create a rewarding career.

If you're looking for an opportunity where you can learn, grow, help people, and be rewarded for your efforts, we'd love to meet you.