Insurance Relations Specialist

Gottlieb and Greenspan; Fair Lawn (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer contributions

Profit sharing

Cash balance plan

PTO and paid holidays

Sick leave

Team-focused culture

Job summary

Gottlieb & Greenspan, a Bergen County boutique law firm, seeks an experienced Insurance Relations Specialist to strengthen NSA compliance and manage insurer interactions. The role focuses on accurate tracking, escalation, and recovery of NSA awards and reimbursements.

You will collaborate with carriers and clients to resolve underpayments, ensure timely payments, and provide guidance on NSA requirements, HIPAA confidentiality, and contract implications across teams.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Public Health, or a related field
• Minimum 3 years of experience in healthcare insurance operations, billing compliance, provider relations, or comparable areas
• Proficiency in understanding and interpreting medical EOBs
• Strong customer service skills with a client-focused approach
• Excellent written and verbal communication skills for engaging clients and stakeholders
• Ability to work independently and collaboratively across teams
• Proven analytical and problem-solving skills with attention to detail
• Effective at managing multiple priorities in a fast-paced environment

Responsibilities

• Build and maintain strong relationships with insurance carriers and clients to resolve outstanding awards, underpayments, and discrepancies.
• Coordinate with insurance carriers to optimize timeliness and accuracy of client payments.
• Provide guidance to internal stakeholders and external partners on NSA requirements and best practices.
• Monitor regulatory updates and assess impacts on contracts, claims, and payer/provider communications.
• Ensure all activities comply with HIPAA regulations and confidentiality standards.
• Develop reports, track key metrics, and provide recommendations to the team and leadership.

Job description

We are Gottlieb & Greenspan — a growing boutique law firm in Bergen County with a collaborative team and a workplace grounded in our core values: we are ethical, respectful of all people, accountable, positive and fun, driven, and committed to excellence.

We are seeking an experienced Insurance Relations Specialist to support our organization’s compliance with the No Surprises Act (NSA), the federal law designed to protect patients from unexpected out‑of‑network medical bills and establish structured insurer/provider payment dispute resolution processes.

The ideal candidate will oversee the tracking, escalation, and recovery of NSA awards, settlements, and reimbursements to ensure accuracy and efficiency.

What You'll Do

• Build and maintain strong relationships with insurance carriers and clients to resolve outstanding awards, underpayments, and discrepancies.
• Coordinate with insurance carriers to optimize timeliness and accuracy of client payments.
• Provide guidance to internal stakeholders and external partners on NSA requirements and best practices.
• Monitor regulatory updates and assess impacts on contracts, claims, and payer/provider communications.
• Ensure all activities comply with HIPAA regulations and confidentiality standards.
• Develop reports, track key metrics, and provide recommendations to the team and leadership.

What You Bring

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or a related field.
• Minimum 3 years of experience in healthcare insurance operations, billing compliance, provider relations, or comparable areas.
• Proficiency in understanding and interpreting medical EOBs.
• Strong customer service skills with a client-focused approach.
• Excellent written and verbal communication skills for engaging clients and stakeholders.
• Ability to work independently and collaboratively across teams.
• Proven analytical and problem-solving skills with attention to detail.
• Effective at managing multiple priorities in a fast-paced environment.

Hiring Range:

$60,000-$65,000 / year, commensurate with experience

Perks and Benefits Include:

• Medical, Dental, Vision and Life Insurance – 100% employer-paid for employees
• 401(k) with Employer Safe Harbor Contributions
• Profit Sharing
• Cash Balance Plan
• Competitive PTO & Paid Holidays
• Earned Sick Leave
• Friendly, team-focused culture where your work matters

Visit us at www.gottliebandgreenspan.com to learn more!

Gottlieb & Greenspan is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other protected status under applicable federal, state, or local laws.