Insurance Relations & NSA Compliance Specialist

Gottlieb and Greenspan; Fair Lawn (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer contributions

Profit sharing

Cash balance plan

PTO and paid holidays

Sick leave

Team-focused culture

Job summary

Gottlieb & Greenspan, a Bergen County boutique law firm, seeks an experienced Insurance Relations Specialist to strengthen NSA compliance and manage insurer interactions. The role focuses on accurate tracking, escalation, and recovery of NSA awards and reimbursements.

You will collaborate with carriers and clients to resolve underpayments, ensure timely payments, and provide guidance on NSA requirements, HIPAA confidentiality, and contract implications across teams.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Public Health, or a related field
• Minimum 3 years of experience in healthcare insurance operations, billing compliance, provider relations, or comparable areas
• Proficiency in understanding and interpreting medical EOBs
• Strong customer service skills with a client-focused approach
• Excellent written and verbal communication skills for engaging clients and stakeholders
• Ability to work independently and collaboratively across teams
• Proven analytical and problem-solving skills with attention to detail
• Effective at managing multiple priorities in a fast-paced environment

Responsibilities

• Build and maintain strong relationships with insurance carriers and clients to resolve outstanding awards, underpayments, and discrepancies.
• Coordinate with insurance carriers to optimize timeliness and accuracy of client payments.
• Provide guidance to internal stakeholders and external partners on NSA requirements and best practices.
• Monitor regulatory updates and assess impacts on contracts, claims, and payer/provider communications.
• Ensure all activities comply with HIPAA regulations and confidentiality standards.
• Develop reports, track key metrics, and provide recommendations to the team and leadership.

Job description

Gottlieb & Greenspan, a Bergen County boutique law firm, seeks an experienced Insurance Relations Specialist to strengthen NSA compliance and manage insurer interactions. The role focuses on accurate tracking, escalation, and recovery of NSA awards and reimbursements.

You will collaborate with carriers and clients to resolve underpayments, ensure timely payments, and provide guidance on NSA requirements, HIPAA confidentiality, and contract implications across teams.