Insurance Referral & Scheduling Specialist

Socket.dev; Chambersburg (Franklin County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health is seeking a Medical Front Office Specialist to support outpatient practice operations, including scheduling, insurance verifications, authorizations, referrals, and record management.

This full-time role (40 hours weekly) supports patient access and coordination across care teams. Prior insurance and front office experience is preferred, with terminology training within 180 days.

Qualifications

• 1 year medical insurance experience or experience obtaining authorizations and referrals from insurance companies
• Medical front office experience preferred
• Medical terminology within 180 days required

Responsibilities

• Schedules patient appointments with specialty providers including correct processing of necessary referral forms and transfer of patient information
• Ensures patient confidentiality
• Manages the insurance referral process according to policy and keeps staff current on changes
• Reviews patient insurance to obtain authorizations for diagnostic testing, genetic labs, DME and medications
• Provides insurance company with clinical information necessary to secure authorizations
• Communicates with clinical team when authorization is unable to be obtained
• Maintains referral record in electronic medical record
• Opens and routes incoming mail; distributes correspondence and other material to staff

Skills

Insurance verification

Scheduling

Referral processing

Record management

Education

High School Diploma or GED

Tools

Electronic Medical Record (EMR)

Job description

WellSpan Health is seeking a Medical Front Office Specialist to support outpatient practice operations, including scheduling, insurance verifications, authorizations, referrals, and record management.

This full-time role (40 hours weekly) supports patient access and coordination across care teams. Prior insurance and front office experience is preferred, with terminology training within 180 days.