Insurance Receptionist — Service-Driven with Growth & Perks

State Farm; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Gary Elliott - State Farm Agent is seeking a Receptionist to greet customers, manage scheduling, and maintain records in a friendly, team‑oriented office. You will engage with customers to discuss insurance options and provide strong administrative support to a growing local agency.

The ideal candidate is organized, reliable, and communicative, with a customer‑service mindset and comfort with sales conversations. Join a supportive, detail‑oriented team focused on growth and community service.

Qualifications

• Experience as a receptionist or in customer service.
• Strong communication and interpersonal abilities.
• Organizational skills with multitasking ability.
• Comfortable engaging in sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Interpersonal skills

Organization

Multitasking

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Gary Elliott - State Farm Agent is seeking a Receptionist to greet customers, manage scheduling, and maintain records in a friendly, team‑oriented office. You will engage with customers to discuss insurance options and provide strong administrative support to a growing local agency.

The ideal candidate is organized, reliable, and communicative, with a customer‑service mindset and comfort with sales conversations. Join a supportive, detail‑oriented team focused on growth and community service.