Receptionist - State Farm Agent Team Member

Talentify; Chapel Hill (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Gary Elliott - State Farm Agent is seeking a Receptionist to greet customers, manage scheduling, and maintain records in a friendly, team‑oriented office. You will engage with customers to discuss insurance options and provide strong administrative support to a growing local agency.

The ideal candidate is organized, reliable, and communicative, with a customer‑service mindset and comfort with sales conversations. Join a supportive, detail‑oriented team focused on growth and community service.

Qualifications

• Experience as a receptionist or in customer service.
• Strong communication and interpersonal abilities.
• Organizational skills with multitasking ability.
• Comfortable engaging in sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Interpersonal skills

Organization

Multitasking

Sales conversations

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I’ve proudly served as a State Farm agent since 1985 and have spent more than 40 years helping individuals, families, and businesses protect what matters most. I earned my bachelor’s degree in business from East Carolina University, and over the years I’ve built an office culture centered around knowledge, trust, and building long lasting relationships with our customers and community.

Our office is friendly, supportive, and team oriented with a work hard, play hard mentality. We currently have three full time team members and one part time team member, and we’re excited to continue growing our team. With over 85 years of combined insurance experience in the office, we pride ourselves on providing personalized guidance, respecting our customers’ budgets, and delivering the kind of small town service people can count on.

We offer work life balance, paid time off, and opportunities to qualify for bonuses. I’m looking for someone reliable, dependable, detail oriented, communicative, and self driven who enjoys helping others and wants to be part of a positive, knowledgeable, and supportive team environment.

ROLE DESCRIPTION:

Gary Elliott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.