Insurance & Patient Financial Services Specialist

Good Shepherd Rehabilitation; Mount Laurel Township (NJ); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Rx Insurance

403(b)

Tuition Reimbursement

Paid Time Off

Job summary

Good Shepherd Rehabilitation seeks a Health Insurance Specialist to ensure financial stability and efficient revenue cycle operations. You will verify insurance eligibility and manage authorizations, while educating patients on financial obligations and benefits.

The role emphasizes reducing days in AR and maximizing upfront collections. Responsibilities include managing denial prevention, communicating with patients, and ensuring accurate EMR documentation.

Qualifications

• High School Diploma required, Associate's degree preferred
• 3+ years as Patient Service Representative or equivalent healthcare billing experience
• Experience with payer portals and regulatory guidelines is a plus

Responsibilities

• Verify insurance eligibility within 48 hours and manage real-time dashboards
• Oversee authorization lifecycle from submission to follow-up and documentation
• Investigate and resolve insurance denials to improve first-pass resolution

Skills

Patient Service

Billing

Healthcare Experience

Communication Skills

Education

High School Diploma

Associate's Degree preferred

Tools

Payer Portals

EMR Documentation

Job description

Good Shepherd Rehabilitation seeks a Health Insurance Specialist to ensure financial stability and efficient revenue cycle operations. You will verify insurance eligibility and manage authorizations, while educating patients on financial obligations and benefits.

The role emphasizes reducing days in AR and maximizing upfront collections. Responsibilities include managing denial prevention, communicating with patients, and ensuring accurate EMR documentation.