Patient Access & Insurance Specialist

Prisma Health; Greenville (SC); On-site; USD 34,000 - 46,000; Full time

Job summary

Prisma Health is seeking an Admissions/Patient Financial Services professional to collect demographic and financial data from patients, verify insurance, and initiate pre-certification when needed.

The role involves obtaining signatures, collecting payments, and preparing reports while ensuring compliance with HIPAA and departmental guidelines. Experience in admissions, billing, or customer service is preferred.

Qualifications

• Education - High School diploma or equivalent OR post-high school diploma/highest degree earned.
• Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service experience.

Responsibilities

• Interviews patients to collect and verify demographic and financial data.
• Verifies insurance and initiates pre-certification as required.
• Collects payments and processes receipts; assists with financial arrangements.
• Maintains reports and documents related to patient financial responsibilities and accounts.

Skills

Basic computer skills

Registration scheduling experience

Medical terminology knowledge

Customer service experience

Education

High School diploma or equivalent

Tools

Sovera

Job description

Prisma Health is seeking an Admissions/Patient Financial Services professional to collect demographic and financial data from patients, verify insurance, and initiate pre-certification when needed.

The role involves obtaining signatures, collecting payments, and preparing reports while ensuring compliance with HIPAA and departmental guidelines. Experience in admissions, billing, or customer service is preferred.