Insurance Office Receptionist: Customer Care & Growth

Ben Zeitz - State Farm Agent; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Zeitz - State Farm Agent is seeking a Receptionist to join the team. The role emphasizes greeting customers, handling inquiries, scheduling, and maintaining records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and capable of contributing to a productive workplace. Bilingual Spanish is preferred, and there are opportunities for growth and advancement.

Qualifications

• Experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.
• Bilingual in Spanish preferred.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Interact with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Assist the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM familiarity

Spanish bilingual

Tools

MS Office

CRM systems

Job description

Ben Zeitz - State Farm Agent is seeking a Receptionist to join the team. The role emphasizes greeting customers, handling inquiries, scheduling, and maintaining records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and capable of contributing to a productive workplace. Bilingual Spanish is preferred, and there are opportunities for growth and advancement.