Insurance Office Receptionist: Customer Care & Scheduling

State Farm; Hasbrouck Heights (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Frank Petronella is seeking a dynamic Receptionist - State Farm Agent Team Member to join our friendly office. You will welcome clients, manage calls, appointments, and basic records, creating a welcoming, organized front-office experience.

We value a strong work ethic, willingness to learn, and good communication. Sales conversations are part of the role, but training is provided. We offer growth opportunities, health benefits, a Simple IRA, and a supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

CRM systems

Microsoft Office

Spanish bilingual

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Frank Petronella is seeking a dynamic Receptionist - State Farm Agent Team Member to join our friendly office. You will welcome clients, manage calls, appointments, and basic records, creating a welcoming, organized front-office experience.

We value a strong work ethic, willingness to learn, and good communication. Sales conversations are part of the role, but training is provided. We offer growth opportunities, health benefits, a Simple IRA, and a supportive team environment.