Receptionist - State Farm Agent Team Member

Ben Zeitz - State Farm Agent; San Antonio (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Ben Zeitz - State Farm Agent is seeking a Receptionist to join the team. The role emphasizes greeting customers, handling inquiries, scheduling, and maintaining records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and capable of contributing to a productive workplace. Bilingual Spanish is preferred, and there are opportunities for growth and advancement.

Qualifications

• Experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.
• Bilingual in Spanish preferred.

Responsabilités

• Greet customers in person and on the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Interact with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Assist the team with administrative tasks and projects.

Connaissances

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

CRM familiarity

Spanish bilingual

Outils

MS Office

CRM systems

Description du poste

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Ben Zeitz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.