Insurance Office Assistant: Client Care & Growth

The Juris Agency; Decatur (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Job summary

The Alex Percy Agency LLC in Decatur, Alabama is seeking an Insurance Office Assistant to join our team. This full-time role involves engaging with clients by phone, email, and in-person, resolving issues, and scheduling appointments using Outlook.

We value growth, offer hands-on training and a strong work-life balance. Prior insurance experience and excellent communication and organizational skills are required.

Qualifications

• Previous insurance experience is required.
• Excellent written and verbal communication skills.
• Strong organizational skills and keen attention to detail.
• Reliable, trustworthy, and committed to integrity.
• Eager to learn and grow within a supportive team environment.

Responsibilities

• Demonstrate a growth mindset by proactively identifying opportunities to connect clients with other lines of business
• Answer client requests via phone and email
• Engage with clients through phone, email, and in-person interactions
• Schedule appointments using Outlook
• Take ownership of client issues and resolve problems
• Maintain an organized workflow to ensure efficient service

Skills

Customer service

Organization

Communication skills

Detail oriented

Tools

Microsoft Office Suite

Job description

The Alex Percy Agency LLC in Decatur, Alabama is seeking an Insurance Office Assistant to join our team. This full-time role involves engaging with clients by phone, email, and in-person, resolving issues, and scheduling appointments using Outlook.

We value growth, offer hands-on training and a strong work-life balance. Prior insurance experience and excellent communication and organizational skills are required.