Insurance Office Administrator — Policy & Compliance Lead

RealtySouth; Gardendale (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

401(k)

Job summary

RealitySouth Gardendale, AL is seeking an administrative professional to support the branch manager and sales team, handling office operations and customer service. You will recruit and train staff, enforce policy, manage AMS data, process submissions, and coordinate with carriers to ensure accurate policy issuance. This role requires an associate degree or equivalent, 1–2 years processing experience, and an active insurance license; benefits include medical, dental, vision, and 401(k).

Qualifications

• Associate’s degree or equivalent work experience.
• 1–2 years of processing or servicing experience with an independent agency.
• Active state agent/broker license is required.

Responsibilities

• Review submissions for completeness and compliance.
• Process insurance applications end-to-end.
• Maintain client, policy, and transaction data in AMS.
• Collaborate with agents and carriers to resolve discrepancies.
• Ensure compliance with DOI regulations and company policies.

Skills

Administrative support

Customer service

Communication

Attention to detail

Education

Associate’s degree or equivalent

Tools

AMS

MS Office

Job description

RealitySouth Gardendale, AL is seeking an administrative professional to support the branch manager and sales team, handling office operations and customer service. You will recruit and train staff, enforce policy, manage AMS data, process submissions, and coordinate with carriers to ensure accurate policy issuance. This role requires an associate degree or equivalent, 1–2 years processing experience, and an active insurance license; benefits include medical, dental, vision, and 401(k).