Insurance & Membership Services Specialist

AAA Auto Club Enterprises; Bridgeport (WV); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(K) with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts (membership, travel

Descripción de la vacante

AAA Auto Club Enterprises is seeking a Member Specialist. This role supports Field Sales and Branch Operations, servicing members and insureds, assisting in insurance sales, and maintaining service quality.

A Property and Casualty license is required for the states served, and the position involves occasional travel for off-site meetings. Responsibilities include handling member inquiries, processing changes and renewals, and identifying cross-sell opportunities while collaborating with agents

Formación

• High School GED required.
• 1-3 years of sales or customer service preferred.
• Proficiency in data entry; MS Word and Excel skills.
• Notary Public within 1 year required.
• Property and Casualty Insurance License (in selling state) required.

Responsabilidades

• Provide professional customer service to members and insureds and supply information on memberships and insurance.
• Sell memberships and assist in selling insurance; handle changes, renewals and billing; assist with payments.
• Develop insurance leads for office sales agents and life specialists.
• Communicate positively with staff; support management, sales and life agents; engage in cross selling.
• Resolve member/insured problems using discretion; escalate when needed.

Conocimientos

Customer service

Data entry

Communication

Educación

High School GED

Notary Public within 1 year

Property and Casualty Insurance License (in selling state)

Herramientas

Microsoft Word

Excel

Descripción del empleo

AAA Auto Club Enterprises is seeking a Member Specialist. This role supports Field Sales and Branch Operations, servicing members and insureds, assisting in insurance sales, and maintaining service quality.

A Property and Casualty license is required for the states served, and the position involves occasional travel for off-site meetings. Responsibilities include handling member inquiries, processing changes and renewals, and identifying cross-sell opportunities while collaborating with agents