Insurance Intake Specialist

Beacon Clinic Inc; Coeur d'Alene (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

8 paid holidays

Health Insurance

401(k) Plan

Annual Professional Development Fund

Employee Assistance Program

Insurance (Short-term, Long-term, Life

Job summary

Beacon Clinic Inc is seeking an Insurance Intake Specialist to verify patients’ insurance information, enter accurate data into the Practice Management System, and help secure timely authorizations.

The role requires compassionate communication, strong attention to detail, and the ability to work with patients and providers to resolve coverage issues, while supporting the billing team and maintaining comprehensive records. Benefits include paid time off, health insurance, and retirement options.

Qualifications

• Experience in insurance verification, patient intake, or similar healthcare role preferred.
• Knowledge of medical terminology, insurance policies, and regulations.

Responsibilities

• Verify patients' insurance information and policy details collected during intake.
• Enter insurance data accurately into the Practice Management System (PMS).
• Collaborate with healthcare providers to obtain authorizations and referrals as required by insurers.
• Monitor and manage insurance authorizations and re-authorization processes to avoid delays in patient care.
• Maintain detailed records of interactions and claims status in the billing system.
• Support billing with timely submission of claims and follow-up on referrals.

Skills

Compassionate bedside manner

Attention to detail

Written and verbal communication

Multi-tasking

Customer service

Teamwork and collaboration

Education

High school diploma or equivalent

Associate degree in healthcare administration or related field preferred

Tools

EHR proficiency

Insurance verification software

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description

Beacon has an excellent opportunity available within our clinic as an Insurance Intake Specialist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Duties/Responsibilities

• Verify patients' insurance information, including policy numbers and coverage details, collected during the intake process.


• Ensure accurate entry of patient insurance details into the Practice Management System (PMS).


• Address any discrepancies in insurance information with patients and resolve issues as they arise.


• Communicate with patients regarding necessary documentation and answer questions related to insurance coverage and benefits.


• Collaborate with healthcare providers to obtain necessary authorizations and referrals as required by insurance companies.


• Monitor and manage insurance authorizations and re-authorization processes to avoid delays in patient care.


• Collaborate with LabCorp to ensure patient insurance is accurate, and all provider correspondence is sent in a timely manner.


• Maintain detailed records of all interactions with patients and claims status in the billing system


• Maintain up-to-date knowledge of insurance policies, regulations, and changes in the industry.


• Support the billing department with the timely submission of claims and follow-up on pending referrals or missing referring providers.

Required Skills/Abilities

• Compassionate and caring bedside manners.


• Excellent attention to detail and ability to balance competing priorities.


• Strong written and verbal communication.


• Previous experience in insurance verification, patient intake, or a similar role in a healthcare setting is preferred.


• Knowledge of medical terminology, insurance policies, and healthcare regulations.


• Strong attention to detail and the ability to manage multiple tasks effectively.


• Excellent customer service and communication skills, both verbal and written.


• Proficiency in using electronic health records (EHR) and insurance verification software.


• Ability to work independently and collaboratively within a team environment.

Education

• High school diploma or equivalent; associate degree in healthcare administration or related field preferred.

Benefits

• Paid Time Off program


• 8 paid, closed-clinic holidays


• Health Insurance, including medical, dental, and vision


• 401(k) Plan


• Annual Professional Development Fund


• Employee Assistance Program


• Short-term, Long-term, and Life Insurance

Pay:

Starting at $22/hour

Beacon Company Mission:

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values:

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.