Patient Scheduling Specialist

Beacon Clinic; Boise (ID); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Paid Time Off

Health Insurance, including dental and vision

401(k) Plan

Professional Development Fund

Employee Assistance Program

Job summary

A patient-focused healthcare center in Boise, Idaho, is seeking a Clinical Scheduling Coordinator to manage patient schedules and enhance the patient experience. The ideal candidate will have strong communication skills, an understanding of medical terminology, and be able to navigate a fast-paced environment. This position offers a starting pay of $21/hour along with benefits including health insurance and paid time off, contributing significantly to the quality of care for patients in their medical journeys.

Qualifications

• Must have a high school diploma or GED.
• Medical scheduling experience is a plus.
• Ability to understand medical terminology.

Responsibilities

• Coordinate, monitor, and schedule patient care at the clinic.
• Act as a liaison for the patient communicating with healthcare professionals.
• Document information in the electronic medical record.

Skills

Understanding of medical terminology and procedures

Compassionate and caring bedside manner

Attention to detail

Strong written and verbal communication

Ability to manage competing priorities

Experience in fast-paced team environment

Education

High School Diploma or GED

Medical Scheduling experience

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused healthcare center that is committed to providing the highest quality of medical care and supportive services. Dr. David Bartels opened our first clinic in Coeur d'Alene, Idaho back in 2018 focusing on cancer and blood conditions. Today, we provide care services to Medical Oncology and Hematology, Radiation Oncology, Rheumatology, and Urology patients in North Idaho. Learn more about us at our website.

January 2026, Beacon Clinic has open our doors in Boise, Idaho to offer Medical Oncology and Hematology services. We are incredibly excited to bring unparalleled patient care to the Treasure Valley community and the Clinical Scheduling Coordinator position below will be a critical position as we launch our office.

Responsibilities/Duties

• Coordinates, monitors, and schedules patient care at our clinic and across the patients’ care team.
• Interprets provider orders, schedules according to the orders, and obtains approval for schedule changes or cancellations as appropriate.
• Navigates multiple providers and departments simultaneously and is expected to be available to speak with patients and healthcare professionals for the majority of the day. This requires working with several complex scheduling workflows.
• Acts as a liaison for the patient, communicating and problem solving with clinic staff and patients care team to ensure we can provide exceptional care.
• Documents complete and accurate information in the electronic medical record when appropriate.
• Operates on computer, phone, and fax systems for majority of the day.
• Aids and acts as back up to other team members from time to time as requested.
• Maintains patient confidentiality and protects operations by keeping patient care information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Answers a multi-line phone system, managing messages and transferring calls to the appropriate department.
• Prepares patients for appointments and advises them on what to bring, including insurance information and list of medications.
• Operates computer, fax, copier, and scanner.

Required Skills/Abilities

• Understands medical terminology and procedures.
• Compassionate and caring bedside manner.
• Excellent attention to detail and ability to balance competing priorities.
• Strong written and verbal communication.
• Independent and good at follow through.
• Work efficiently with positive communication in a fast-paced team environment, manage difficult and emotional situations, display empathy for patients in the various stages of their treatments.
• Moderate understanding of computer, phone and fax systems, EMR or other medical technologies a plus

Education

• High School Diploma or GED required.
• Medical Scheduling experience a plus.

Benefits

• Paid Time Off
• 8 paid, closed-clinic holidays
• Health Insurance, including dental and vision
• 401(k) Plan
• Professional Development Fund
• Employee Assistance Program

Pay: Starting at $21/hour

Beacon Company Mission: To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.