Clinic Operator

Beacon Clinic Inc; Coeur d'Alene (ID); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Eight paid holidays

Health insurance

401(k) plan

Professional development fund

Employee assistance program

Job summary

Beacon Clinic Inc. is seeking a Clinic Operator to handle front desk duties, patient interactions, and administrative tasks in a busy clinic setting. The role supports smooth patient flow from check-in to check-out and ensures accurate handling of insurance and documentation.

The position emphasizes compassionate service, strong communication, and reliable multitasking to maintain an organized, welcoming environment for patients and staff alike.

Qualifications

• Compassionate and caring bedside manner.
• Strong communication skills and organized, detail-oriented.
• Excellent attention to detail and ability to balance priorities.
• Data management and organizational skills.
• Diagnostic and problem-solving abilities.
• Proficient with computer software and standard office equipment.

Responsibilities

• Contributes to Beacon's mission through daily front office duties and professional patient interaction.
• Manages a multi-line phone system and directs calls efficiently.
• Assists patients with check-in/check-out, including insurance verification and payments.
• Prepares patients for appointments with documentation and instructions.
• Maintains a clean, welcoming clinic environment and stocks supplies.
• Uses medical software and Microsoft Office for administrative tasks.

Skills

Compassionate bedside manner

Communication skills

Detail orientation

Data management

Analytical/problem solving

Computer software proficiency

Customer service

Education

High School Diploma

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description

Beacon has an excellent opportunity available within our clinic as a Clinic Operator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Duties/Responsibilities

• Contributes to Beacon's mission of delivering an unparalleled patient experience through daily front office duties and professional patient interaction.


• Manages a multi-line phone system, directing calls appropriately and handling messages efficiently.


• Assists patients with check-in/check-out processes, including intake forms, insurance verification, identification, and payment collection.


• Prepares patients for appointments by providing instructions and confirming necessary documentation such as insurance and medication lists.


• Maintains a clean, organized, and welcoming clinic environment across all patient and staff areas by performing routine cleaning and stocking duties.


• Utilizes medical software systems and Microsoft Office for administrative tasks, and operates standard office equipment including fax, copier, and scanner.

This list outlines the core responsibilities of the position but is not all-inclusive.

Required Skills/Abilities

• Compassionate and caring bedside manner


• Has strong communication skills, is detail-oriented and organized.


• Excellent attention to detail and ability to balance competing priorities.


• Data management and organizational skills


• Diagnostic and problem-solving skills


• Computer software proficiency


• Performs work in a professional, compassionate manner and provides excellent customer service.

Preferred Education And Experience

• High School Diploma


• Medical Office Experience Preferred

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.


• Must be able to lift up to 15 pounds at times.

Benefits

• Paid Time Off (PTO)


• Eight (8) paid, closed clinic, holidays each year


• Health insurance, including medical, dental, and vision


• 401(k) plan


• Professional development fundEmployee assistance program

Pay

Starting at $18/hour

Shift

7:00AM - 4:00PM

Beacon Company Mission

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.