Front Desk Receptionist

Beacon Clinic; Coeur d'Alene (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance (medical, dental, and

401(k) Plan

8 paid, closed-clinic holidays

Professional development fund

Employee assistance program

Job summary

Beacon Clinic in Idaho is seeking a Healthcare Receptionist to support front-desk operations and patient services. The role focuses on checking in/out patients, collecting insurance details, handling payments, and directing visitors to the right departments.

A warm, patient-centered approach is essential, with strong communication and teamwork in a busy clinic. Experience in medical offices is preferred, with oncology exposure a plus.

Qualifications

• Experience in a medical office is strongly preferred.
• Oncology office experience preferred.
• Experience in a front office position or other administrative duties a must.
• Compassionate and caring bedside manner.
• Strong written and verbal communication skills.
• Ability to work extremely well in a group setting.

Responsibilities

• Assist patients with check-in/out, including intake form completion, ID and insurance collection, and payments.
• Direct walk-in visitors to the appropriate department or staff member.
• Prepare patients for appointments and advise on needed information to bring.
• Operate office equipment and navigate medical software programs, including Microsoft Office.
• Perform cleaning and stocking tasks for front office, reception area, patient lounge, restrooms, and meeting areas.
• Maintain a clean, comfortable clinic environment for patients and staff.

Skills

Medical office experience

Oncology office experience

Front office experience

Compassionate bedside manner

Strong written and verbal skills

Team player

Tools

Microsoft Office

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description

Beacon has an excellent opportunity available within our clinic as a Healthcare Receptionist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Job Duties Include

• Assists patients with check-in/out, including completion of intake forms, obtaining identification and insurance information, and collecting payments (e.g. copays, balances, etc.).
• Directs walk-in visitors to the appropriate department or staff member.
• Prepares patients for appointments and advises them on what to bring, including insurance information and list of medications.
• Utilizes office equipment (computer, fax, copier, scanner) and navigates multiple medical software programs, including Microsoft Office.
• Performs cleaning and stocking schedule for front office, reception area, patient lounge, restrooms, employee meeting rooms, kitchen, and coffee bars for clinic.
• Tends clinic areas, both patient and employee facing, to ensure a clean and comfortable environment.

This list outlines the core responsibilities of the position but is not all-inclusive.

Required Skills/Abilities

• Experience in a medical office is strongly preferred.
• Oncology office experience preferred.
• Experience in a front office position or other administrative duties a must.
• Compassionate and caring bedside manner.
• Strong written and verbal communication skills.
• Ability to work extremely well in a group setting.

Location

• 3815 N. Schreiber Way Unit 101 Coeur D'Alene, ID 83815

Benefits

• Paid Time Off
• Health Insurance, including dental and vision
• 401(k) Plan
• 8 paid, closed-clinic holidays
• Professional development fund
• Employee assistance program

Beacon Core Values

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.