Clinic Operator

OneOncology; Coeur d'Alene (ID); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid Time Off (PTO)

Professional development fund

Employee assistance program

Job summary

Beacon Clinic in Coeur d'Alene, ID is seeking a Clinic Operator to handle daily front office duties and patient interactions. You will manage a multi-line phone system, assist with check-in/out, verify insurance, and collect payments, while maintaining a welcoming clinic environment.

The role requires compassionate communication, attention to detail, and proficiency with medical software and Microsoft Office. A high school diploma and medical office experience are preferred.

Qualifications

• Compassionate and caring bedside manner.
• Has strong communication skills, detail-oriented and organized.
• Excellent attention to detail and ability to balance competing priorities.
• Data management and organizational skills.
• Diagnostic and problem-solving skills.
• Computer software proficiency.
• Performs work in a professional, compassionate manner and provides excellent customer service.

Responsibilities

• Contributes to Beacon’s mission of delivering an unparalleled patient experience through daily front office duties and professional patient interaction.
• Manages a multi-line phone system, directing calls appropriately and handling messages efficiently.
• Assists patients with check-in/check-out processes, including intake forms, insurance verification, identification, and payment collection.
• Prepares patients for appointments by providing instructions and confirming necessary documentation such as insurance and medication lists.
• Maintains a clean, organized, and welcoming clinic environment across all patient and staff areas by performing routine cleaning and stocking duties.
• Utilizes medical software systems and Microsoft Office for administrative tasks, and operates standard office equipment including fax, copier, and scanner.

Skills

Compassionate bedside manner

Strong communication

Detail-oriented

Data management

Problem-solving

Computer proficiency

Education

High School Diploma

Medical Office Experience Preferred

Tools

Medical software systems

Microsoft Office

Job description

Why Join Us

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients.

Job Description

Beacon has an excellent opportunity available within our clinic as a Clinic Operator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you!

Duties/Responsibilities

• Contributes to Beacon’s mission of delivering an unparalleled patient experience through daily front office duties and professional patient interaction.


• Manages a multi-line phone system, directing calls appropriately and handling messages efficiently.


• Assists patients with check-in/check-out processes, including intake forms, insurance verification, identification, and payment collection.


• Prepares patients for appointments by providing instructions and confirming necessary documentation such as insurance and medication lists.


• Maintains a clean, organized, and welcoming clinic environment across all patient and staff areas by performing routine cleaning and stocking duties.


• Utilizes medical software systems and Microsoft Office for administrative tasks, and operates standard office equipment including fax, copier, and scanner.

This list outlines the core responsibilities of the position but is not all-inclusive.

Required Skills/Abilities

• Compassionate and caring bedside manner


• Has strong communication skills, is detail-oriented and organized.


• Excellent attention to detail and ability to balance competing priorities.


• Data management and organizational skills


• Diagnostic and problem-solving skills


• Computer software proficiency


• Performs work in a professional, compassionate manner and provides excellent customer service.

Preferred Education and Experience

• High School Diploma


• Medical Office Experience Preferred

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Benefits

• Paid Time Off (PTO) Eight (8) paid, closed clinic, holidays each year


• Health insurance, including medical, dental, and vision


• 401(k) plan


• Professional development fund


• Employee assistance program

Pay: Starting at $18/hour

Shift: 7:00AM - 4:00PM

Beacon Company Mission

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused boutique health and wellness clinic that is committed to providing the highest quality medical care and supportive services. Founded in 2018 by Dr. David Bartels, Beacon Clinic has made it our mission to provide patient-focused, compassionate care. When growing our team, we look for the people who will be ready to carry out that mission. At our Northern Idaho location, Beacon offers medical oncology and radiation oncology, rheumatology, and urology services to our Coeur d'Alene, Post Falls, and surrounding community members. In our Southern Idaho location, Beacon offers medical oncology and hematology services to our Boise and surrounding community members.

Beacon Core Values

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience. We work purposely to create a culture that team members look forward to walking into each day.