Insurance Front Desk & Customer Care Specialist

Joe Fagan - State Farm Agent; Waterford Charter Township (MI); Vor Ort; USD 19.286 - 24.796; Vollzeit

Benefits dieser Stelle

Life Insurance

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Joe Fagan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, route calls, schedule appointments, and maintain records. The ideal candidate has experience in receptionist or customer service, strong communication, and comfortable with sales conversations.

Proficiency in Microsoft Office and CRM systems is a plus. Join a supportive, fast-paced office with opportunities for advancement and a focus on service.

Qualifikationen

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Basic computer skills, including Microsoft Office and CRM systems.

Aufgaben

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Kenntnisse

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Joe Fagan - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, route calls, schedule appointments, and maintain records. The ideal candidate has experience in receptionist or customer service, strong communication, and comfortable with sales conversations.

Proficiency in Microsoft Office and CRM systems is a plus. Join a supportive, fast-paced office with opportunities for advancement and a focus on service.