Insurance Front Desk Coordinator | Customer-Driven Support

Brown & Brown, Inc.; Oklahoma; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Benefits

401k & ESPP

Student Loan Assistance

Tuition Reimbursement

Mental Health Services

Paid Time Off

Job summary

Brown & Brown, Inc. seeks a Receptionist to join our Pryor, OK team. You will manage front desk duties, answer phones, handle mail, and support multiple departments with documents and scans.

The role requires 1–3 years in a similar position, strong MS Office skills, and a professional telephone demeanor. Insurance licensing within 6 months of hire is preferred; bachelor's degree in business/finance is a plus.

Qualifications

• Proficient with MS Office Suite.
• Exceptional telephone demeanor.
• 1–3 years’ experience in a similar position.
• Insurance License obtained within 6 months of hire date.
• Bachelor’s degree in a business or financial related discipline is preferred.

Responsibilities

• Answer phones – direct calls/take messages/voicemail.
• Greet and assist/direct customers.
• Open/sort/date-stamp incoming mail – scan mail to account managers.
• Do labels for outgoing mail and prepare all mail for pickup.
• Type letters if needed; filing as time permits.
• Keep printers/copiers stocked with paper and toner; FedEx/overnight items.
• Scan and attach documents to departments as needed.
• Supplies – track and order all supplies.
• Daily / Monthly questionnaires and agency bill testing as applicable.

Skills

MS Office Suite

Telephone etiquette

Confidentiality

Customer service

Education

Bachelor’s degree in a business or financial related discipline

Job description

Brown & Brown, Inc. seeks a Receptionist to join our Pryor, OK team. You will manage front desk duties, answer phones, handle mail, and support multiple departments with documents and scans.

The role requires 1–3 years in a similar position, strong MS Office skills, and a professional telephone demeanor. Insurance licensing within 6 months of hire is preferred; bachelor's degree in business/finance is a plus.