Front Desk Specialist - Insurance Office & Mailflow

Brown & Brown; Pryor Creek (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown is seeking a Receptionist to join our Pryor, OK team. The role handles the front desk, mail processing, and cross-departmental support, ensuring smooth office operations.

You will answer phones, greet visitors, sort mail, and assist with routine administrative tasks. A 1–3 year background in a similar role and MS Office proficiency are required; an insurance license within six months is preferred.

Qualifications

• 1–3 years’ experience in a similar position.
• Proficient with MS Office Suite.
• Exceptional telephone demeanor.
• Ability to maintain a high level of confidentiality.
• Insurance license obtained within 6 months of hire date.

Responsibilities

• Answer phones, direct calls, take messages and voicemail.
• Greet and assist/direct customers at the front desk.
• Open, sort and date-stamp incoming mail and scan to managers/Accounting.
• Prepare outgoing mail labels and arrange pickup.
• Type letters as needed and file documents.
• Keep printers/copiers stocked with paper and toner.
• Assist with daily administrative tasks across departments.

Skills

Telephone demeanor

Confidentiality

Customer service

Experience: 1–3 years

Education

Bachelor’s degree (preferred) in business/financial

Tools

MS Office Suite

Job description

Brown & Brown is seeking a Receptionist to join our Pryor, OK team. The role handles the front desk, mail processing, and cross-departmental support, ensuring smooth office operations.

You will answer phones, greet visitors, sort mail, and assist with routine administrative tasks. A 1–3 year background in a similar role and MS Office proficiency are required; an insurance license within six months is preferred.