Receptionist-First Impressions Ambassador

001 Brown & Brown, Inc; Berrytown (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown, Inc. in Paducah, KY seeks a part-time Receptionist to manage the front desk, greet visitors, answer calls, and route inquiries.

You will support the Employee Benefits Team Leader and other leaders with administrative tasks, mail handling, scheduling, and office coordination. The role requires 1–3 years of receptionist experience, proficiency in Microsoft Office, and a professional, confidential approach.

Qualifications

• One to three years of experience in a receptionist, front-desk, administrative, or similar position.
• Proficiency in Microsoft Office Suite.
• Bachelor’s degree preferred.
• Ability to obtain the required insurance license within six months of hire.

Responsibilities

• Answer incoming calls, direct callers to the appropriate teammate, take messages, and manage voicemail.
• Welcome clients and visitors and assist or direct them as needed.
• Open, sort, and date-stamp incoming mail, then scan and distribute documents to the appropriate Account Managers and Accounting teammates.
• Scan copies of incoming checks and mail the original checks to the lockbox.
• Track office supply levels and place orders as needed.
• Schedule appointments and maintain organized front-desk workflows.
• Support all departments with additional administrative needs.
• Complete additional duties and projects assigned by the PCL/Accounting Leader, Employee Benefits Team Leader, or other Team Leaders.

Skills

Communication skills

Confidentiality

Organization

Time management

Attention to detail

Problem solving

Adaptability

Education

Bachelor’s degree in a business- or finance-related discipline

Insurance license (within six months)

Tools

Microsoft Office Suite

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a part-time Receptionist to join our team in Paducah, KY. The Receptionist is responsible for managing the front desk, greeting and directing clients and visitors, answering and routing calls, scheduling appointments, and handling incoming and outgoing mail. Additionally, the role scans and distributes mail and check documentation, orders office supplies, and provides administrative support and project assistance to the Employee Benefits Team Leader and other department leaders.

How You Will Contribute:

Answer incoming calls, direct callers to the appropriate teammate, take messages, and manage voicemail. Welcome clients and visitors and assist or direct them as needed. Open, sort, and date-stamp incoming mail, then scan and distribute documents to the appropriate Account Managers and Accounting teammates. Scan copies of incoming checks and mail the original checks to the lockbox. Track office supply levels and place orders as needed. Schedule appointments and maintain organized front-desk workflows. Support all departments with additional administrative needs. Complete additional duties and projects assigned by the PCL/Accounting Leader, Employee Benefits Team Leader, or other Team Leaders.

Licenses & Certifications:

Ability to obtain the required insurance license within six months of hire.

Skills & Experience to be Successful:

One to three years of experience in a receptionist, front-desk, administrative, or similar position. Proficiency in Microsoft Office Suite. Professional and welcoming telephone and in-person communication skills. Ability to maintain a high level of confidentiality. Strong planning, organization, time management, and attention to detail. Clear written and verbal communication skills. Ability to solve problems, manage competing priorities, and adapt to changing needs or unexpected events. Commitment to accuracy, quality, and safe use of office equipment and materials. Bachelor’s degree in a business- or finance-related discipline preferred.

Teammate Benefits & Total Well-Being:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
• Not reflective of all benefits.
• Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Equal Opportunity Employer:

We are an equal opportunity employer, committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.