Insurance Front Desk & Admin Coordinator

TowneBank; Norfolk (VA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health, vision, dental

Paid time off

Profit Sharing

401K & Employer Matching

Tuition Reimbursement

Job summary

Towne Insurance is hiring a receptionist and administrative assistant for our downtown Norfolk headquarters. The receptionist/administrative assistant welcomes clients and guests, answers the switchboard, forwards calls, distributes faxes and electronic documents, and pulls policies from company websites to distribute to the correct person.

The role includes handling an on-site front desk, supporting office operations, and ensuring a professional reception area.

Qualifications

• Strong telephone skills.
• Experienced with Outlook, Word, and Excel.
• Work well under pressure.
• Ability to multi-task.
• Dependability and Punctuality.

Responsibilities

• Greet all clients and guests and refer them to the correct person.
• Answer incoming calls and forward them to the correct person.
• Distribute all incoming faxes and other electronic documents.
• Pull policies from company websites and distribute to the correct person.
• Optical Processor (scanning).
• Keep receptionist area neat.
• Keep conference rooms neat.
• Adhere to applicable federal laws, rules, and regulations including AML and BSA.

Skills

Strong telephone skills

Work well under pressure

Multi-tasking

Dependability & punctuality

Tools

Outlook

Word

Excel

Job description

Towne Insurance is hiring a receptionist and administrative assistant for our downtown Norfolk headquarters. The receptionist/administrative assistant welcomes clients and guests, answers the switchboard, forwards calls, distributes faxes and electronic documents, and pulls policies from company websites to distribute to the correct person.

The role includes handling an on-site front desk, supporting office operations, and ensuring a professional reception area.