Front Desk & Administrative Assistant — Growth Opportunities

Towne Insurance; Norfolk (VA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401K & Employer Matching

Professional development opportunities

Tuition Reimbursement

Job summary

Towne Insurance, based in Norfolk, is hiring a receptionist/administrative assistant for its downtown headquarters. The role greets clients, answers calls, handles faxes and documents, pulls policies from websites, opens mail, and keeps reception areas tidy.

The position emphasizes customer service, strong phone skills, and the ability to multitask in a fast-paced environment. Competitive compensation and benefits offered.

Qualifications

• Excellent customer service skills.
• Strong telephone skills.
• Attention to detail.
• Experienced with Outlook, Word, and Excel.
• Work well under pressure.
• Ability to multi-task.
• Dependability and Punctuality.

Responsibilities

• Greet clients and guests and refer them to the correct person.
• Answer incoming calls and forward to the correct person.
• Distribute faxes and other electronic documents.
• Pull policies from company websites and distribute to the correct person.
• Open mail.
• Optical Processor (scanning).
• Keep receptionist area neat.
• Keep conference rooms neat.
• Receive all deliveries.
• Adheres to applicable federal laws and regulations including AML and BSA.
• Other duties as assigned.

Skills

Customer service

Telephone skills

Attention to detail

Multitasking

Dependability

Punctuality

Tools

Outlook

Word

Excel

Job description

Towne Insurance, based in Norfolk, is hiring a receptionist/administrative assistant for its downtown headquarters. The role greets clients, answers calls, handles faxes and documents, pulls policies from websites, opens mail, and keeps reception areas tidy.

The position emphasizes customer service, strong phone skills, and the ability to multitask in a fast-paced environment. Competitive compensation and benefits offered.