Insurance Customer Support Pro — Growth Opportunities

Government Employees Insurance Company; Springfield Township (Delaware County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO & holidays

401(k) plan

Employer 401(k) match

Annual raise

Mentorship

Job summary

Government Employees Insurance Company (GEICO) in Springfield, PA is seeking a Customer Service Professional to be the first contact for policyholders. You will answer billing questions, make policy changes, and provide recommendations to ensure positive interactions.

The role emphasizes a high-energy, customer-focused approach with opportunities for growth within an established company and a fast-paced environment.

Qualifications

• PA Personal Lines Insurance License or Property and Casualty License is required.
• Prior customer service/sales experience.
• High energy personality with a love of people.
• Strong computer, grammar and multi-tasking skills.
• Strong attention to detail, time management and decision‑making skills.
• Experience in a fast-paced, high-volume call center.
• Aptitude to learn quickly and the ability to work various hours.

Responsibilities

• Call highly interested potential clients.
• Schedule appointments for sales staff to meet prospective customers.
• Efficiently handle customer needs and ensure that every customer interaction is a positive one.
• Assist the Sales Team as needed.
• Help with various administrative tasks.

Skills

customer service experience

sales experience

high energy personality

multi-tasking

grammar skills

time management

attention to detail

decision making

call center experience

learn quickly

flexible hours

Education

PA Personal Lines Insurance License or Property & Casualty License

Job description

Government Employees Insurance Company (GEICO) in Springfield, PA is seeking a Customer Service Professional to be the first contact for policyholders. You will answer billing questions, make policy changes, and provide recommendations to ensure positive interactions.

The role emphasizes a high-energy, customer-focused approach with opportunities for growth within an established company and a fast-paced environment.